Delete your ShopNav account

Two ways to delete: in the app (fastest) or by web request below.

Fastest: from inside the app

Open ShopNav.
Go to Settings → Account → Delete account.
Confirm. Deletion completes within seconds; a confirmation email is sent if your account had an email address.

Alternate: request deletion by web

If you can't access the app, fill out this form and we will delete your account within 30 days.

What gets deleted

Your profile (email, phone, Google identifier, device identifier).
All grocery lists and saved stores.
All receipt images you contributed, and the extracted rows tied to your account.
Shared-list ownership (shared lists are anonymized or removed).
Session tokens and any active logins on other devices.

What is retained

Aggregated, de-identified price data (average price of a product at a chain and ZIP) is retained because it is not personal.
Records required by law (e.g., limited transaction or fraud-related records) may be retained for as long as legally required and then deleted.
Deletion propagates through backups within 90 days.

Not the same as "reset local data"

Settings → App → Reset local data clears your device's cache and local list but does not delete your account or receipts on the server. Use Delete account to remove your data everywhere.